Refund Policy

Returns

We accept returns within 14 days of delivery.


To be eligible for a return, items must be:

Unworn and unused

In their original condition

With all original tags attached

Returned in the original packaging


Proof of purchase is required.

Returns that do not meet these conditions may be declined and returned to the sender.

 

Non-Returnable Items


The following items are non-returnable:

Sale items or promotional purchases (all discounted items are final sale)

Hijabs / headscarves (for hygiene reasons)

Gift cards


These exclusions apply to all customers.

 

Exchanges

 

We do not offer exchanges.

If you would like a different size or style, please place a new order and return the original item (if eligible) for a refund.

 

Return Shipping


Customers are responsible for the cost of return postage.

We do not provide prepaid return labels.


We recommend using a tracked and insured shipping service, as we are not liable for returns that are lost, damaged, or undelivered in transit.


Refunds


Once your return has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed to your original payment method within 7–10 working days.

Shipping costs are non-refundable.


How to Initiate a Return


To request a return, please contact:

care@linaziada.com


Returns sent without prior approval will not be accepted.