Refund Policy
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
• Unworn and unused
• In their original condition
• With all original tags attached
• Returned in the original packaging
Proof of purchase is required.
Returns that do not meet these conditions may be declined and returned to the sender.
Non-Returnable Items
The following items are non-returnable:
• Sale items or promotional purchases (all discounted items are final sale)
• Hijabs / headscarves (for hygiene reasons)
• Gift cards
These exclusions apply to all customers.
Exchanges
We do not offer exchanges.
If you would like a different size or style, please place a new order and return the original item (if eligible) for a refund.
Return Shipping
Customers are responsible for the cost of return postage.
We do not provide prepaid return labels.
We recommend using a tracked and insured shipping service, as we are not liable for returns that are lost, damaged, or undelivered in transit.
Refunds
Once your return has been received and inspected, we will notify you of the outcome.
Approved refunds will be processed to your original payment method within 7–10 working days.
Shipping costs are non-refundable.
How to Initiate a Return
To request a return, please contact:
care@linaziada.com
Returns sent without prior approval will not be accepted.